The most comprehensive carpet cleaning treatment in the country
We are a family-run business with a fantastic team of people who take real pride in delivering truly excellent service.
Great British Service
We take real pride in looking after you as a client, with the same high level of customer service which traditionally Britain is famous for. Furthermore, we turn up when we say we will and call you back when we promise to.
- Absolutely no surcharge for politeness and good manners
- Telephones answered quickly, by a real people, with no buttons to press
- Five-star customer service (see our Checkatrade reports)
The Most Thorough Clean – Guaranteed
Our exhaustive TWENTY FIVE step cleaning treatment makes sure you receive the ultimate carpet clean.
Full, expert stain removal is also included as standard. If you have stains in your carpet which previous cleaners have failed to remove, in our experience 84% of so called ‘permanent’ stains are not permanent at all (with our help).
- 25 step carpet cleaning treatment
- The most comprehensive cleaning system in the UK
- 100% Money back, ultimate customer satisfaction guarantee
Your Triple Certified Technician
TRIPLE certified, means your technician will be able to remove a much wider variety of stains and will not damage your carpets whilst doing so.
- It’s VERY easy for poorly skilled operatives to damage and ruin carpets
- Your technician will have passed 3x individual qualifications
- With us, your carpets really are in the safest of hands
Fully Approved & Endorsed – Checkatrade.com
- Un-biased and open customer reports
- Fully independent review and monitoring body
- We have a consistent, overall 10/10 customer report rating
Woolsafe Approved – 1 of only 7 in Hampshire
If you took the trouble to invest into having wool carpets, you need to very careful as to who to entrust them to. Wool is a natural fibre and it requires an exceptionally high degree of specialist knowledge to clean them safely and effectively.
- 1 of only 7 approved cleaners in Hampshire
- Specialist care is essential if you have wool carpets
- Full piece of mind that you will have true experts taking care of your valuable carpets
“Outstanding results. A thorough and efficient service which was very affordable. Attention to detail and clearly explained. We had the living room, dining room, hall, stairs and landing all cleaned. The carpets now look almost new despite the marking and staining of 5 years use. The two young brothers running this company are to be applauded for their professionalism and customer care; their hard work and enterprise are to be admired and supported.”
Mr Parkins from Southampton – Published on Checkatrade.com
Your Ultimate Customer Satisfaction
Written Carpet Cleaning Guarantee
There are a lot of carpet cleaning companies to choose from.
Normally you would have to ‘take a chance’ on whether or not they are any good.
We guarantee in writing that you will not pay if our work is ever under-par through it not living up to your expectations.
1Fact Number 1
Most carpet cleaners only offer a freshen-up clean. It is the equivalent of a ‘quick wash’ and they do not remove problem stains.
Clients are often left disappointed with the overall result, because what they really wanted was a ‘full clean’, with stain removal.
1Promise Number 1
Our 25 step carpet cleaning treatment is the most thorough you will find. Intensive washing, rinsing and full stain removal.
2Fact Number 2
‘Budget’ cleaners use cheap chemicals and poorly skilled ‘cheap’ labour.
2Promise Number 2
Your triple-certified technician is trained to clean your carpets much better than anyone else can. We never put your carpets at risk from bleaching because we only using top quality, professional carpet cleaning products.
3Fact Number 3
Choosing a carpet cleaner can be a gamble – What happens if their work is not that good?.
3Promise Number 3
You can choose us risk-free as we fully back the un-paralleled quality of our work with a full money back guarantee in writing.
“If at first you are not completely delighted with the quality of our work, we will do everything within our power to go back and correct
any problems that you identify. If, after that you are still not happy – we WILL refund your money.”
any problems that you identify. If, after that you are still not happy – we WILL refund your money.”
Total Respect For Your Home
Two of the key foundations of impeccable customer service, are manners and respect.
Your technician will always be are mindful to always take the upmost care when moving around and working in your home.
- Your technician will have 3x pairs of shoes (1:Travel / 2:Outside your house / 3:Inside your home)
- Corner guards are installed to protect your walls from any scuffing by cables and hoses
- Rubber-backed, absorbant mats are installed underneath equipment and anywhere where products bottles are laid down
Child & Pet Safe – Premium Quality Cleaning Products
We chose our premium cleaning product range for their fantastic cleaning abilities, as well as them being certified safe for children and pets to come into contact with. Budget chemicals can often lead to unexpected irritations and upset tummies. Ours however, will not.
- We only use premium quality cleaning products (without a surcharge)
- They each provide powerful cleaning action, yet are made from natural ingredients!
- Safe for children and pets to come in contact with immediately after cleaning
Always On Time For Your Carpet Cleaning Appointment
Your time is precious, and there is simply no reason why you should be kept in waiting for hours on end for someone who you are paying to turn up… to turn up!
- Good time keeping is simply good manners
- We will be on time for your appointment
- If ever we are late, we will send you a £10 John Lewis voucher as an apology
“I could write a small book about them, all in praise. In summary, OFF THE SCALE EXCELLENT, from 1st contact to finished result. In a world of shoddiness (and people pretending to care), these guys genuinely do the business. I had read the comments, watched the film on their website etc so I already did have high expectations – but I have to say I was MOVED by the extent they exceeded my expectations. It does sound corny but I believe in credit where credit’s due (and the opposite applies) but my experience with WOW carpet cleaning is perhaps the best service I have received from any service provider, ever – and I’m in my 40s and in sales so that’s a lot of service experience. Most businesses can learn from these guys – as regards the simple transaction of carpet cleaning, the Queen should use them! I can’t recommend them enough.”
Ian Mackenzie from Eastleigh – Published on Checkatrade.com
Does Anyone In Your House Have Breathing Difficulties?
Dust-mites, and more specifically the masses of microscopic faecal matter which they produce are the second biggest trigger for respiratory problems in the home. Our all-natural, extremely powerful anti-dust mite solution kills all dust mites on contact. Our intensive cleaning process ensures that all their waste material is removed as well, which prevents irritation and inflammation.
- All our vacuum cleaners are fitted with Stage 12 (Hospital Grade) HEPA filters
- All-natural, powerful anti-dust mite treatment
- Invaluable for people with breathing difficulties (especially asthma)
- Breath easily in your home for up to 6 months
Free Lifetime Supply of Stain Eraser Pro
As a client, you are entitled to a lifetime free supply of our own-branded, professional grade accidental stain remover. It’s a truly fantastic product which out performs any of the products available in supermarkets.
- Accidental carpet stain remover
- Professional grade product
- RRP £8.99 … free to clients (lifetime supply)
Free Aftercare DVD
This professionally produced aftercare DVD lets you quickly learn all of the little hints and tips which will help you get the most out of your clean. With the right aftercare advice your carpets will also stay cleaner for longer.
- Professionally produced DVD
- Hints and tips to prolong the life of your clean
- Short and concise, yet very useful
“Tom and Sam were very polite, I liked the fact they wore separate shoes for inside work, and the quality of their work was fantastic! Wow carpet cleaning was our last effort before replacing our carpet and they got the carpet looking as good as new. I was very pleased with their service, I could only do a Friday night due to work commitments and they worked late into the night in order to give us the best service, I will not hesitate to use their services again next time I want my carpets cleaned!”
Kyle Hall from Southampton – Published on Checkatrade.com
12 Month Stain-Free Guarantee
It is only when the correct amount of stain shield protector (aka Scotchguard) is correctly applied, that your carpets are truly able to protect against accidental spills. Any professional can buy the product, but we guarantee in writing that we apply it properly, and enough of it.
- Your carpets are fully protected against accidental spills
- Your carpets are much more resistant to dirt and general soiling
- You get a written guarantee certificate that you will be ‘problem stain free’ for 12 months
National Carpet Cleaners Association (NCCA) Certified
To be a professional carpet cleaner you have to be fully certified and approved by The National Carpet Cleaners Association. Your home & contents insurance will more than likely be invalidated in the event of an accident, if an un-insured, non-professional cleaner works in your home.
- NCCA – The national professional accreditation body
- Fully certified and approved
- Your carpets in safe hands
Real People On The Phone… Straight Away!
Your call is genuinely important to us, which is why we will ALWAYS answer it personally and quickly. You get through to a real person, straight away with no messages to listen to or buttons to press. 0800 862 0065 / 02380 007 123
- Your call is important to us
- You are connected to a real person – straight away
- Open from 8am until 10pm, 7 days a week
“Tom explained to me when he called to quote what would happen and his approach was extremely professional and had no doubt about accepting quote. Have had many flyers but glad I resisted. Results were better than I could have imagined -would certainly have them back and recommend them”
Andrew Wibberley from Southampton – Published on Checkatrade.com
